Waited over 15 minutes for assistance and could not find anyone working except the cashiers who were busy. she said good don't come back, nice thing to say to a customer with many friends and family that will not be back. "Now get out of this area." Called today to get spare keys. WOW...................I own a business and we used to use Harbor Freight several times a week. NO JOY. Harbor Freight Corporate Office Headquarters Harbor Freight Tools USA, Inc. So our tools will go toe-to-toe with the top professional brands. After being so Rudely refused of any kind of compensation , I have decided to make SURE , the Community members will NOT purchase from them !! Find Reviews Filter. So they don't care about other people's health either. :). Auburn, WA. As a small business owner I have shopped and had friends family and employees shop there as well in the past.Past is the key.Twice now I have experienced being told (after waiting in line at cashier register one of four) that I would not be waited on until I waited inline of center isle and called to cashier to checkout. I bought a lift table and 6 mos later it stopped working. I advised him I was looking for a part.....instead of helping me look he said "if it’s not out there we must be out of stock." The ratings assigned are subject to receipt of final documentation. The worse customer service in the country. Eric made it Harbor Freight's mission to deliver quality tools at the lowest possible prices and pass the savings on to our customers. Was stopped by a gent who said "what do you want." Central to that effort has been the development of two state-of-the-art quality assurance labs – just like the ones operated by leading consumer ratings organizations. I have been with the company for 5 years and have been trying to accomplish this with no success. Seems a good indication that Harbor Freight management needs adult supervision. Full-time, temporary, and part-time jobs. Operations Consultant. I love the automated message of "Treat our customers like family and try not to let you down!" You lost revenue but most important lost my businesses. WOW...................I own a business and we used to use Harbor Freight several times a week. Harbor Freight Tools - Corporate HQ ... Access the headquarters listing for Harbor Freight Tools here. 2. SUPPORT MADE IN USA and feed your neighbor , Feed his Family ! I hope they go bankrupt. Now , I will be more than GLAD to make a display of their GARBAGE Quality products on the face of my store and answer ANY question of the Public NOT to purchase ANYTHING from this Chain ! Called tech support and they didnt have any replacement parts for that item number. I went through the so-called manager who told me I have to read the fine print. Nothing. It cost my husband the money we bought the sockets set for, 30 in gas and breathing treatments. By the late 1990s, few retailers offered a wider selection of tools than Harbor Freight and no one could match our prices. Search and apply for the latest Action officer jobs in Calabasas, CA. All materials and information received or derived from ARC Realty its directors, officers, agents, advisors, affiliates and/or any third party sources My husband is not able to breathe in that. We won't be back to that one. Ernest Ferdman. Harbor Freight gift cards start at $10 and are available at all stores nationwide or online with free standard shipping. You would be better off going to sears. In 1977, when Harbor Freight Tools was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. Does his form of management reflect the integrity of the CEO? We will accomplish our mission, consistent with our operating philosophy, through adherence to the following principles: 1. Learn more here: https://hf.tools/giftcards In 2008, after nearly 30 years of uninterrupted growth, Eric responded to the turbulence in the global economy by implementing a company-wide reinvigoration plan, calling upon every member of our company to execute at an even higher level. We welcome all of your comments and suggestions. Eric loved selling tools and learned as much as he could about tools and the tool industry. Tried to buy a $700 tool chest in Lubbock tx 1/21/15 Manager refused to sell because she had no one to load. Joseph Mattio jmattio@harborusa.com Eric and our high-performance leadership team drove dramatic growth in company performance and a culture of continuous improvement, which thrives and informs all we do at Harbor Freight today. Competitive salary. Saved from harborfreight.com. Harbor Freight Tools USA Inc. operates a chain of tool and equipment retail stores. Get 10% Off Your Entire Purchase When You Open a New Account. In 1977, at age 17, Eric and his father started Harbor Freight in a small building in North Hollywood, California. I also got a catalog with a coupon on the front page saying "25% off any single item one day only Sept. 4th 2017" Labor Day. They don't care about anything. Over a 4 month period , ( with only one table done ) two of the castors had lost the rubber on the plastic wheels of two of the four I used . Eric is also an accomplished jet aircraft pilot with over 30 years of experience. Well he needs to bring it back and we will exchange it. Billers are data entry professionals responsible creating appropriate freight bills/delivery receipts, invoices and documentation to … This is only the second time that I had Purchased from this Company and will be my LAST !! I went to take them back and the store Manager said that they were only Guaranteed for 90 days . Harbor Freight Tools Corporate Office. LIARS AND THIEVES! Cleary Building Corp. Our State-of-the-art quality assurance lab is right next to our corporate office, and is home to the best and brightest engineers, designers, and tool enthusiasts. The SM has been PMR at least 6 times and has no problem telling people. This realization sparked our company's defining innovation – we cut out the middleman and began to source tools directly from factories. Oak Harbor Freight has been serving the west since 1916 as a family owned, family run business. The team drove operational excellence leading to new and better products and even lower prices and better service for Harbor Freight customers. Free, fast and easy way find a job of 736.000+ postings in Calabasas, CA and other big cities in USA. He had to drive back in that smoke. When other companies around the world were faltering, Harbor Freight, following Eric's plan, thrived. I won't make it a third! I advised him I was looking for a part.....instead of helping me look he said "if it’s not out there we must be out of stock." For California consumers: more information about our privacy practices. He quickly discovered that folks were paying a lot more for their tools than necessary. Why don't you have a "Contact Us" link? The only complaint I have is that there is no Harbor Freight Store within 100 miles of West Lebanon New Hampshire ... where I live..I wish to suggest Harbor Freight locates a Store on or near West Lebanon New Hampshire's Miracle Mile ...No sales tax.. Business Profile. I called them right away and told them and they said we would have to bring it back. Dear fellow co-worker, Im not sure which state you are in, but in Utah it is not like that. Oak Harbor Freight Lines, Inc. is a privately owned and operated company headquartered at: 1339 West Valley Hwy North, P.O. The owners manual that come with the tool states that parts are available when they are not. If assistance is requested, perhaps it will be provided, but most of the time an employee points in a particular direction. I love there stores but am just about DONE !. When we got home I wrapped it up. In 1977, at age 17, Eric and his father started Harbor Freight in a small building in North Hollywood, California. The new store in Columbia-Two Notch Rd. Originally known as Harbor Freight Salvage, the company began as a mail-order tool business. New York, December 10, 2010 -- Moody's Investors Service today assigned a Ba3 Corporate Family Rating to Harbor Freight Tools USA, Inc. ("HFT") and Ba3 ratings to the company's proposed $750 million senior secured term loan and $25 million secured revolving credit facility. All they had to do is get the photos I took with my cell phone and mail me the parts that were missing (out of the one they were going to exchange with us. BACK THIS IS THE RUDEST PLACES IV BEEN AND WILL NEVER GO BACK. I have been a long time customer but will just go to Home Depot from now on and get much better quality tools. Eric serves on the boards of the Los Angeles County Museum of Art and the Portland Art Museum. I hope not. Corporate Office Headquarters is your directory of major corporations headquarters, and corporate offices. Harbor Freight Tools - Corporate HQ. Also, the opportunity to review, rate, praise or publish a complaint about your customer experiences with these companies. Run by a bunch of jack legs. Home Depot now appreciates our business. All materials and information received or derived from ARC Realty its directors, officers, agents, advisors, affiliates and/or any third party sources After another 4 months these castors had worn out to where i was pushing them , with Great difficulty , to put them back into my store . have been out of the manual log splitter for the last several months. I went to buy a tool box at their parking lot sale this weekend and was told they didn't have any black ones left. The person on the parts line is a smart ass and would not put me through to a supervisor and keeping me on hold for 45 minutes. We won't sell, rent, or trade your email. Although I've meet people from there and who have been there, and they don't all share the same sentiment about this eden you speak of in Utah! Originally known as Harbor Freight Salvage, the company began as a mail-order tool business. I entered the store located in Oklahoma City at Reno and MacArthur. In the HF stores at which I have shopped, the employees and manager(s) make me feel irrelevant. Treat you like family, bull. No send button it just starts the page over again. her name was Kim she would not give me her last name, I asked her to write it down, she showed me her name tag and said remember it, well kim I will remember and let everyone who will listen to remember. All comments with swear words will be deleted, even abbreviated swear words. The next day our grandson opened the 64 piece socket set and two wrenches were missing, and about three sockets, and another piece. I had purchased two sets of castors for two rolling tables that i had built for my store at FLEA TOWN USA . May 2, 2013 - Harbor Freight buys their top quality tools from the same factories that supply our competitors. They steal your money and send you "accessories" when the main item is on BACKORDER!!! I told them it is 130 miles round trip in fire smoke. I promise I will never buy anything from them again. 26541 AGOURA RD CALABASAS CA 91302-2093; United States; Agent Name CORPORATE CREATIONS NETWORK INC Directors / Officers. The company has 34 terminal facilities in the western 5 states and serves the rest of the US and Canada through a carefully chosen partner group. MADE IN CHINA ? Or like the other crap some of these complaints have claimed, which is embarrassing, especially Kim in Knoxville, Tenn. on Broadway, I cant imagine EVER treating a valued customer that way! 26541 Agoura Rd Calabasas, CA 91302 View Map (818) 836-5000 https://www.harborfreight.com/ Job email alerts. So, I rented one. President. Not even a 20 dollar voucher for next purchase because customer service sucks. When asked about particulars of an item, little information is made available. They keep this up, word of mouth is going to kill their business. Energy Harbor's fixed-rate plans offer more energy choices, long-term price protection, and could lower your rate when compared to your local utility. Harbor Freight has come a long way from its humble start in North Hollywood. )I wrote the company and even sent the pictures. entered the store located in Oklahoma City at Reno and MacArthur. I have spent hours on the phone and have sent piles of emails. No one even cared if I complained to Consumer Affairs or bad mouthed them on Facebook. In 2001, Eric was listed as one of Ernst & Young's Entrepreneurs of the Year. Harbor Freight Tools signed a 15-year lease to occupy 228,990 square feet at the Corporate Center Calabasas for its new headquarters, the company announced. Harbor Freight opened its first store in 1980 and over the decades we opened many more stores and expanded our direct to consumer business. As an owner of two businesses, customer service that builds customer loyalty are paramount for me, and my employees. Called the store and they said without an extended warrenty i was out of options. I have a call into either the Vice President if not their corporate leader to rectify the problem . Branch of HARBOR FREIGHT TOOLS USA, INC. (Delaware (US)) Registered Address. This company does not honor vets. At Harbor Freight Tools, quality isn’t something we do, it’s our obsession. He quickly discovered that folks were paying a lot more for their tools than necessary. Comments are for review purposes. if you go to there web site Harbor freight.com it say's we fedex- orders in 24 hours seems that slash is the word more if you get out your magnifying glasses i know they lost me as a customer!!!! Not even their own brands. Before transferring there was only 1 female store manager and the new district I'm in are all male. 206. New York, October 05, 2020 -- Moody's Investors Service, ("Moody's") today affirmed Harbor Freight Tools USA, Inc.'s ("HFT") Ba3 Corporate Family Rating (CFR), Ba3-PD Probability of Default Rating (PDR) and assigned a Ba3 to its new secured bank facility. Hardware and Tools. I strongly urge anyone wanting to shop at one of their stores to head over to Lowe's or Home Depot. How does one obtain a store? "Now get out of this area." Hang in there & I hope you can make your way to Utah, or any area that actually gives a damn about our core principals, we do exist, thank you for being a part of that & upholding our quality!! Eric loved selling tools and learned as much as he could about tools and the tool industry. I drove 100 miles to purchase she told me I would have to come back another time!! We had to drive through forest fire smoke because we have fires all around us and the smoke was really bad. In 1985, at the age of 25, Eric became president of Harbor Freight and he has been running the company ever since. Call and they're RUDE and DON'T CARE! Employee Reviews about "corporate office" Updated Jun 13, 2017. Under Eric's leadership and with the help of a team of over 20,000 hard-working associates, Harbor Freight Tools has become the leading discount tool retailer in the United States. Somebody lifted those parts and my husband has to pay for it. How wonderful your community sounds. Waited over 15 minutes for assistance and could not find anyone working except the cashiers who were busy. Coupon on front of catalog says 25% off Another coupon on back lists hundreds of exceptions. Find 3 listings related to Harbor Freight Tools in Savannah on YP.com. The first occurrence I was yelled at by the cashier the second I yelled back and walked away from cart, the exit called. The another coupon on the back page with fine print so small I can't read it with numerous exclusions---basically, everything in the catalog. I wonder about your core values! Beware the complaint web site! Clear All. Since 1985, Eric Smidt has been the CEO of Harbor Freight Tools. Branch of HARBOR FREIGHT TOOLS TEXAS, L.P. (Delaware (US)) Registered Address. Verified employers. Calls to customer service resulted in the same excuses. We have 1100+ stores nationwide and each location is a one-stop-shop for the widest assortment of quality tools at ridiculously low prices. Do not offer any personal information in your comments. At Harbor Freight Tools, quality isn’t something we do, it’s our obsession. Starting to seem like men are the only ones to "deserve" this position. Who in the heck does the reordering? I told her I would load and she refused the sale. I asked for location of the directional markings for this change in policy. We have invested millions of dollars in our own test labs and factories. Missouri-born Samuel Fuqua had a front row seat to the devastation at Pearl Harbor from aboard USS Arizona, a battleship that was heavily bombed during the first wave of … I finally went behind a sign that read "Employees only." It might cost me a $1 or $2 more but it’s worth it to have friendly customer service. Our modified store hours in Kenneth City are 8 a.m. to 7 p.m. Mondays through Saturdays, and from 9 a.m. to 6 p.m. on Sundays. Unfortunately, only ten days after opening, the manager in charge who clearly lacks leadership skills has already lost several employees through intimidation and threats. They're the perfect gift for any tool lover in your life! I strongly urge anyone wanting to shop at one of their stores to head over to Lowe's or Home Depot. Brian Adsit VP - Supply Chain Riverside, CA. I agree totally. This is only giving them a bad name and wastes a lot of my time and the checker's time getting the items to the check-stand only to discover they are not rung up as a 20% discount. The explanation 'we don't offer parts nor support for the trailer accessories'.Asked why was told it was a management decision. 2. Steve Liberti Jr. slibertijr@harborusa.com ext. do not buy anything from this corporation. Remember which one is the most effective way on advertising? Can't ask for better prices. they pass your problems on and on until you get tired of hang on the phone. Associate General Counsel - Litigation, Risk & Compliance at Harbor Freight Tools Agoura Hills, CA. Filed 2 complaints. You got it. In 1977, when Harbor Freight Tools was started as a small family-owned business, we made a commitment to provide working people with great quality tools at the lowest prices. Not to mention the new store I'm in is almost all wrong and no one is doing anything about it to include the DM. For any difficulty using this site with a screen reader or because of a disability, please contact us at 1-800-444-3353 or cs@harborfreight.com. At that point I told her that I would give Harbor Freight ALL of the advertisement that was Humanly possible ! They owe me a kiss for the screwing I got which I will never get. Home Depot now appreciates our business. THIS HAPPENED AT THE MOBILE, AL STORE. Visit this page to learn about the business and what locals in Calabasas have to say. Unhappy with false advertisement. Word of mouth. My husband has to have breathing treatments. The company did not have the courtesy to contact me after several weeks. See reviews, photos, directions, phone numbers and more for Harbor Freight Tools locations in Savannah, TN. It's just that simple! Brian Adsit. you type it in, give your name and email address but no way to send it. You are right, if you want to stay in business, you have to treat the customer right and it wouldn't have cost them that much to send those parts to us. I will pay double the price before I go back again. While we do love shopping at Harbor Freight in Shelby, NC and another one near there. Was stopped by a gent who said "what do you want." HARBOR FREIGHT - GALLATIN, TN. Harbor Compliance does not provide tax, financial, or legal advice. My local store in Akron Ohio said I could find it here on your site? 15 NORTH MILL STREET; NYACK; 10960; NEW YORK; United States; Previous Names. The Lane Report, Inc. 465 East High St. STE 124 Lexington, KY 40507 (859) 244-3500 In addition to his work at Harbor Freight, Eric supports a wide range of charitable organizations, including Children's Hospital Los Angeles, University of Southern California, UCLA and Alliance College-Ready Public Schools (an independent non-profit charter school manager). Nike Corporate Office Headquarters HQ Address: One Bowerman Drive Beaverton, Oregon 97005 USA Corporate Phone Number: 1-503-671-6453 C... Best Buy Corporate Office Headquarters HQ, Tim Hortons Corporate Office Headquarters, Wells Fargo Corporate Office Headquarters HQ, Enterprise Corporate Office Headquarters HQ, Straight Talk Wireless Corporate Office Headquarters HQ. Search job titles. We generate clean, carbon-free energy, and supply homes, businesses and communities with reliable energy products and services. The new Harbor freight in Ludington Michigan was a warm welcome in this small town. Steve Liberti Sr. Vice President. Wow! It might cost me a $1 or $2 more but it’s worth it to have friendly customer service. They treat there employees just as bad and they lie on them. Purchased Haul and parts Master trailer accessories this past week. My thinking was, they don't keep an eye on what is going on in their stores. After reading several comments I realized that any attempt to be respected by the Who're Harbor Freight would be futile and a giant waste of time. Complain and they hit your card for the back order! no complaint numbers to help anyone. Once I've expended the dollars available on two HF cards provided as gifts, they will have seen me for the last time. HARBOR FREIGHT TOOLS USA, INC. Directors / Officers. Harbor Compliance is not acting as your attorney and does not review information you provide to us for legal accuracy or sufficiency. Harbor Freight uses these labs to put its tools through punishing tests to ensure that they meet the needs of the most demanding professionals. I do however Solemnly swear to never support them and to freely spree the warning of buyer beware. Nothing. The telephone number for the Harbor Freight store in Kenneth City (Store #399) is 1-727-544-8390. I have shopped at harbor freight for years Knoxville TN on Broadway. I'm currently a Sales Manager and can do anything there is to do across the store to include the Store Managers job and have still been turned down. I went inside and there was one of each color black red and blue. Corporate Billing - Clerk. Address: 3491 Mission Oaks Boulevard Camarillo, CA 93012-6010 Email: n/a Corporate Phone Number: 1-805-388-1000 Fax Number: 1-800-905-5215 Customer Service Number: 1-800-444-3353 Technical Product Support: 1 … Our State-of-the-art quality assurance lab is right next to our corporate office, and is home to the best and brightest engineers, designers, and tool enthusiasts. I was told corporate said no markers were allowed. HARBOR FREIGHT - MCMINNVILLE, TN. Use of our services does not create an attorney-client relationship. Corporate Headquarters Mailing Address: P.O. I never had to show a card to get advertised sale items but I was charged the regular price, I showed the clerk the mistake and he rudely said you didn't show your card look it says on the sale ticket, I said why didn't you ask for a card I didn't know that, so I said refund the items and I will purchase with the card, he said he could not, the manager came up and said the computer was not working I have to come back, the computer worked to ring it up, why do I have to come back, she got really rude in front of a lot of people and I did not react well. I wont waste words on this site rather I will contact Eric about the new store in Mtn Home Ar. Im rethinking Harbor Frieght you think your saving money but are you really. I agree false advertising.