They know its a problem. Or take whatever proof of the recall they can give to you back to the shop and see if they will refund you. Even with the fob present and working1, the ESCL won’t detect it and, th… I then noticed the wheel was not locked in place and moved freely. When it fails it causes the car not to start or allow it to go into accessory mode, so even the windows cannot be rolled up or down when this happens, the car is basically dead. - Rafael R., The only answer is to buy a brand new part that cost around $600-$800. HOWEVER, IT IS THE SAME PART THAT IS FAILING ON ALL OF THESE MODELS. Unable to start vehicle. Below is a forum link for the known issue of the steering lock. The contact owns a 2010 Nissan 370Z. But it doesn’t always work. I went to start my vehicle and it wouldn't start. Could be it was indeed repaired, as there were reports that even the replacement parts were prone to failing over time. So last Thursday as I was leaving work I got into my 2009 touring 370z with 40k miles and it wouldn't start. While this part will not cause any crashes it will and has left people stranded anywhere if they simply turn the car off. I luckily pulled the fuse before that happened, but every service department I've been to has mentioned that there was a recall for it. My case file is 24957255. REALLY, I AM PAST FED UP WITH PEOPLE THAT CANT EVEN DO THEIR JOBS PROPERLY. Reported in: CORONA NY || Crash: N || VIN #: After doing research, I found out it was my Electronic Steering Lock Column. Plus labor and taxes. I'd rather throw $800 - $1,000 at making my Z even better .....as if that were possible ....ok, yes it's possible but I'm really loving my Z. So boo on your shop. I therefore would like a full reimbursement. And if it was indeed recalled and repaired before, then I'm fine with shelling out the money. A place for all 370Z enthusiasts to come together and discuss their love for the most important letter in the alphabet. A car with only 70,000 miles should not need an $800 replacement for a part that only moves a plunger up and down. sometime maybe soon or soonish ....we...we just don't know. The 2011 Nissan 370Z has 6 problems reported for steering wheel locked up. part with labor will be around $1000. 370Z may enter accessory mode but won’t start and the steering wheel won’t unlock Causes of Steering Wheel Lock A broken electronic steering control lockout (ESCL) module can keep the steering wheel from unlocking. Thought it would be covered but it was not. Steering problem of the 2010 Nissan 370Z 22 Failure Date: 01/19/2016 Wheel lock steering module--car would not start - Nissan is aware of the defective device--has had recalls on other years-- 2010 was not included-cost to replace is very expensive. The "steering lock" lock the steering wheel. New comments cannot be posted and votes cannot be cast. ON SATURDAY MORNING AFTER DRIVING TO WORK, ONLY TO STOP AT WORK AND THEN THE PROBLEM APPEARED AGAIN, WHEREAS I CONTACTED NISSAN AND TOLD THEM THAT THE FAULT PERSISTED, COULD NOT GET THE CAR STARTED AT ALL, NISSAN ARRANGED FOR A TOWING COMPANY TO FETCH THE CAR, HAD TO WATCH AS MY CAR WAS LOADED ONTO A TOW TRUCK LIKE A PIECE OF SH*T, WHICH IT IS NOT, I WAS HEART WRENCHING TO EXPERIENCE THAT, IT IS NOW TUESDAY, NOW THEY TELL ME THAT THE STEERING LOCK CONTROL UNIT HAS TO BE REPLACED, BUT IT CANNOT BE REPLACED ON ITS OWN, THEY WILL HAVE TO CHANGE THE STEERING COLUMN AS WELL, WHICH WILL COST ME A HEFTY 16 000 BUCK, I SEE THAT IN THE US THE CAR WAS RECALLED FOR THIS EXACT PROBLEM, BUT HERE IN SOUTH AFRICA THEY REFUSE TO HAVE NISSAN REPLACE THE FAULTY STEERING LOCKING MECHANISM OUT OF NISSAN POCKET,WHICH IS TOTALLY UNACCEPTABLE FOR NISSAN OWNERS. I then discovered that from 2009 through 2012, all 370's, including the GTR, had this very same ongoing issue. I gave them my VIN and they said it had already been done. P3208) was loaded onto dealer computer systems. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. HAVE BEEN STRUGGLING WITH MY NISSAN 370Z NOW FOR TWO WEEKS, TOOK IT INTO NISSAN VEREENIGING, WHERE IT STAYED FOR A WHOLE WEEK, GOT IT BACK AND THEY SAID THAT THE PROBLEM WAS FIXED, THIS WAS ON FRIDAY 24 MAY 2019, DROVE IT HOME, NO PROBLEM. Example: "Bad Brakes", "Toyota Recall", etc. This ultimately prevents the car from starting do to the push to start feature. Went to start it the next morning and car didn't recognize intelligent key even when inserted. Default . Looks like you're using new Reddit on an old browser. I also found out that this is a major problem with 2009-10 models of my car. That is outrageous. Told me there was no recourse with Nissan. This is after I bought the car brand new and have been a loyal customer ever since. This has never been brought forward by my dealership...Oh heads up, by the way....your nissan may not want to start. AND ALL THEY CAN SAY IS THAT WE ARE SORRY FOR THE INCONVENIENCE CAUSED. The most recently reported issues are listed below. For years, there have been widespread defects in the Electronic Steering Column Lock (ESCL) that disabled the push-button ignition in a wide range of Nissan and Infiniti vehicles. I am over it. What is the next step in trying to get reimbursed, if there is a next step that is. Car had power, lights on dash and radio worked. I was stranded, middle of nowhere with my fairly new sports car that I had only purchased 3 months prior. Years of complaints and countless warranty claims have finally forced Nissan's hand as the automaker announced they will issue a service campaign for 243,000 vehicles with ESCL problems. Problems With The Electronic Steering Lock Are Well-documented And Well-publicized And Have Resulted In Extended Warranties Offered To 2009 Altimas, Maximas, And Select 2009-2010 370z And Gtr. 2010 370Z steering wheel lock unit failed 12 (100%) 2011 370Z steering wheel locked up 6 (50%) 2009 370Z totally dead- will not start 4 (33%) 2009 370Z steering locked, won't start 3 (25%) 2009 370Z clutch pedal to floor 2 (17%) I had to pay $1,237 for the repair out of pocket. Please also check out the statistics and reliability analysis of the 2009 Nissan 370Z based on all problems reported for the 2009 370Z. But the best news, and this will be a relief to all of you 370z owners, He said don't worry letters were prepared on thursday and are being sent out by nissan hq, a uk recall of 370s and gtrs is underway to replace the faulty steerling lock. Defective electronic steering column lock (escl) on 11/11/2017 my 2010 370Z would not start in a commercial parking lot, completely disabled. I have already spent $193.20 on diagnosis plus tow out of repair shop (not counting my time … There is a known issue / problem with 2009 and early 2010 Nissan 370Z's. It’s meant to prevent theft. VSC / Recall issued by Nissan on 28th March 2013, campaign ref. vehicle would not start, stuck in parking lot. [xxx], email: [xxx] VIN [xxx], dl: [xxx]. I then did my research and determined that the steering lock module has been recalled in several model years, but after contacting Nissan, my VIN was not included. I was told by some third world country rep from 1-800-Nissan-1 that my VIN was not located in the Voluntary Service Campaign issued in March of 2013. I cannot believe there is no recall for this issue as there has been for the GT-R, Altima and I … The electronic steering wheel lock on the vehicle has malfunctioned and will not allow the steering wheel to lock. She asked me about who does my oil changes (Nissan? I have already spent $193.20 on diagnosis plus tow out of repair shop (not counting my time away from work to deal with issue). However I have my car fax service history on hand and nowhere does it say that this part was serviced (I triple checked). are trademarks of Autobeef LLC, All rights reserved. Norfolk, VA - Virginia, US. Start button wouldn't go out of "lock" mode, not even to accessory mode. I own a 2010 Nissan 370Z with 37,000 miles. I was completely stranded when my "Steering Lock Selenoid" failed. there have been several complaints on this same issue and should have been recalled by now!! Nissan knows that this part is a bad design made poorly, but due to it being a "Security feature" there is no work around to the problem. This same part was failing in the Nissan's GTR model, and was recalled, but there was never a recall issued for the 370z.. I checked the battery voltage which was good, and then disconnected the battery for 10 minutes as suggested on 370Z blog site in order to reboot computer. From my past dealings over this same issue however, Nissan customer affairs in general are just overall very unhelpful and rude. I'll keep hounding on them though haha. However, It Is The Same Part That Is Failing On All Of These Models. After I said that Nissan did everything but change the oil, she turned me down flat for any assistance for the steering lock problem. 47,400 miles Please do a recall on 2010 Nissan 370Z Faulty Electronic Steering Lock issue. But the fact that it's not on car fax when there's I would say at least 20 different reports on there from different Nissan dealerships and private mechanic shops alike, seems a little sketchy to me. I paid abut over 900 though. The part … This is a constant problem for many Nissan and Infinity cars made around 2007 to 2013. CarComplaints.com ® is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. And I asked for the information on when and where it was fixed so I could try to match it up with something in the car fax and they wouldn't give me it since I wasn't the owner at the time of service. I have an '09 Touring and after reading a lot of comments about the steering lock issue I figured I might as well pull it. 29 problems related to steering failed have been reported for the 2009 Nissan 370Z. The dealership told me that this is a well known problem on 2009 - 2010 Z cars and that I need to make a complaint to Nissan North America. I called Nissan after I spent $1162.00 to try to get reimbursed. Dude, i feel your pain. Had it towed to local Nissan dealer where they diagnosed it as a steering column lock failure. There are currently 2 recalls for your vehicle. will be looking further into this problem nissan should be … The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. I will never EVER buy another Nissan product - and I will NEVER have a kind word for Nissan to anyone who asks. This is a known defect, nissan has taken the steering wheel locks out of the mid 2011 models and later due to their failure. Stephanie from a regional office called and basically tried to low ball me by offering $500 reimbursement. We don't sell/share your email. Once the ESCL detects the your key fob, it unlocks the steering wheel and lets you go on your merry way. I would love to get this fixed for free. Knowing that there was, I called Nissan consumer affairs. DON'T WASTE YOUR TIME: http://www.the370z.com/new-roadster-370z-owner/65272-attention-2009-2010-owners-steering-lock-wont-start-http://www.the370z.com/nissan-370z-warranty-scheduled-maintenance-servicing-repairs/47064-car-wont-start.html. Average repair cost is $1,080 at 43,450 miles. widely documented issue on many websites and car forums (the370z.com). I changed the fob battery to no avail. steering lock relay failed and caused wheel to remain locked (car will not start). ... 370 steering lock issue - recall - action IPS Theme by IPSFocus; Theme . So last Thursday as I was leaving work I got into my 2009 touring 370z with 40k miles and it wouldn't start. - Beanca V., Nissan Rogue CVT Class Action Lawsuit: Jerking and Lurching, read stories from drivers who praise our work. I AM SITTING WITHOUT ANY MEANS OF TRANSPORTATION, NISSAN COULD NOT EVEN HAVE THE DECENCY TO OFFER ME A COURTESY VEHICLE FOR THE TIME THAT MY CAR IS AT THE NISSAN DEALERSHIP. I have a 2010. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. There is no override to be able to move the car or start the car. I will have to pay the $1300 to get the car back. Recall Date. Change vehicle. Apparently he had a car in the day before with the same problem. If you continue to use this site, you consent to this use of cookies. Filed another complaint with safecar.com, NHTSA, and have heard back from no one. Nissan Motor Company: Recall the 2009 Nissan Altima to replace defective Steering Lock System. I love my Z, please do something!!!!! There was a recall for my year, make and model but for some reason my VIN wasn't included in that. How can they have a recall on some VIN numbers and not all of them, taking into consideration that the same steering lock unit was used on all of them in that date range? After doing research, I found out it was my Electronic Steering Lock Column. I could not be more furious about how I was treated by Nissan North America, who know they have a defective product and will not own up to it. Vehicle was towed and the dealership knew on the phone what the problem was. Had to tow to Nissan dealer for repairs. ), rotates my tires, where do I buy my tires and who has been fixing my brakes. Hey everyone. Please do a recall on 2010 Nissan 370Z Faulty Electronic Steering Lock issue. For more information on how we collect and use this information, please review our Privacy Policy. I feel that this is only fair. Local Nissan dealer would not honor known issue and I had to pay $1500 to repair. Once finished car started fine. Nissan 370Z Recalls. Unsubscribe any time. Hey everyone. Service campaign, recall, banana ... whatever you want to call it, Nissan. Zane Perry started this petition to Senior Vice President of Sales and Marketing Brian Carolin and 2 others. Sounds good! I was initially told I would not reimbursed which after reading online how some people were refused reimbursement initially I kept pursuing a reimbursement. Which I highly doubt since it HAD to be repaired/recalled at a Nissan dealership for it to be in their system. Had to tow it to a dealership. This petition had 406 supporters. I put the master key in driver side door to let windows down. I am looking to get a full amount of reimbursement from Nissan. Owned my previous car for 11 years without issue. It left me stranded and I had to pay towing to dealer. Is it possible that it wasn't put on car fax? So just 2 days ago I was enjoying the sound of my new exhaust system and puttering around the garage. Today, I received a call from a representative would sound like she was 12. "CarComplaints.com" ®, "Autobeef", "What's Wrong With YOUR Car?" I did this yesterday - November 3, 2015. It makes the car impossible to turn on, I had to get it towed and it cost me $1100 dollars to repair it. So I called a dealership near me and they said there was no recall for it. Recall Number. “On Thursday 28th March 2013 the campaign (ref. The part alone was 600 from Nissan. If you bring the car into a dealership they will charge over $300 just for labor installing a piece that takes less that 30 minutes. It definitely should be covered. We use cookies to analyze & improve your experience, & to personalize content and ads. My last contact will be to Nissan USA complaint department before I file a BBB complaint. What if I had a medical emergency and, this well known failure, kept me from saving my life! problems with the electronic steering lock are well-documented and well-publicized and have resulted in extended warranties offered to 2009 altimas, maximas, and select 2009-2010 370z and gtr. Even though the 09/10 370z's have had this issue Nissan has refuse to recall the part, even though the same part was recall on the 09 gtr's. I would try and send the invoice of the work done to customer affairs and prove it wasn't fixed. cost over $1,000 after labor and tow. 2 days later I jump into my Zed and wtf locked steering column, key icons flashing at me like Hal in Space Odyssey 2001. NISSAN VEREENIGING HAS APPARENTLY BEEN VOTED THE BEST NISSAN OF SOUTH AFRICA, THE SERVICE THAT WE ARE GETTING FROM THEM IS THE WORST POSSIBLE, IF THEY ARE THE BEST, I DON'T WANT TO FIND OUT HOW THE OTHER NISSAN DEALERSHIPS COMPARE. The steering wheel lock failed on 2010 370Z. If you have a for-profit service, contact us. Nissan needs to make this right. also, issue has been addressed by nissan for the gt-r and even removed this steering lock from newer 2011 models, and all 2012 and 2013. they need to recall this part with an updated part or remove it completely and reimburse those affected! Called Nissan customer service about assistance and they weren't willing to help with the repair at all. Car will not start, had to be towed to nissan, my 2009 370z had a electric steering lock problem. I have a Nissan 370 Z and up to this point I really enjoyed the car that was until an known issue of the steering lock went out on my car and left me stranded for 16 hours. 16 hours stranded could have easily turned into something much worse.This is a huge safety concern. NO FORUM HOMEPAGES. So I would honestly just keep hounding them and see where you can get. No reimbursement, F%#^ dealerships and customer service. Unbelievably ridiculous waste of my time - maybe if I'd said Nissan has been changing my oil they would have approved it (?). Get the Replacement Part HERE http://amzn.to/2ulpSLbIntelligent Key 370z won't start. I contacted the dealer to learn that this is an "out of pocket" fix to the tune of $1,100. 03/06/2018. Now, the car has to be flatbedded to the tune of $300 to the dealer until this is resolved. During the same weekend it was in the shop, I did more research and found out there was a voluntary recall for this exact part that was released in 2013 (it included 09-10 models). Press question mark to learn the rest of the keyboard shortcuts. The ESCL’s primary job is to keep the steering wheel locked until you bring your key fob in range of the vehicle. The contact stated that the vehicle would not start because the electronic steering column lock failed. The steering wheel lock nightmare is over (well, at least for some). Of course, she already knew she was turning me down - so I am furious at the waste of my time. California consumers may exercise their CCPA rights here. Now my car is stuck in the driveway, windows down, and need some recourse. Please help. Electric steering column lock was replaced in a recall at 25,824 miles in May 2013. Component. What if I had been stranded on the way to visit an Airforce buddy in Alamogordo NM in the middle of the desert with spotty cell phone service. P3208. After checking into the problem with various credible sources, I discovered that the steering lock unit had failed. I went off at that time, because if this module is faulty, how can they pick and choose which vehicles are subject to replacement by recall. I don't have any direct experience to pass along about reimbursement but even after the fix I would pull the fuse. I checked all fuses, which were found to be good. 18V153000. Nissan knows of this issue and has only made minimal efforts to fix it. Steering wheel lock malfunctioned and car would not start. Takata recall - voluntary service campaign 2009-2011 steering lock unit. The car was dead to the world and it took 4 hours to get a tow to the Nissan dealership. I didn’t pull my fuse fast enough and same thing happened. Other customers were offered a full reimbursement but for some reason I am not. I contacted Nissan and they wouldn't cover a dime. The part is nothing more than a cheap motor, gear and a circuit board but is costing people nearly a grand to replace. Cars that qualify for the campaign are early 370Z and GT-R models which have steering … After some quick research, the problem was identified. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. vanderbijlpark, South Africa. Simply replaced battery in the car. Just by looking at the gears inside this part clearly shows how cheaply this vital part of the car is made. Researching online has shown this happening to numerous people, so much so that there are many ways people are disabling this lock so they are not left stranded. I heard and read part was over oiled at the factory and is a defective part. Get notified about new defects, investigations, recalls & lawsuits for the. December 20 had my car running in the driveway for an hour maybe, I don't drive it much in the winter. NHTSA Vehicle Safety Recalls. Link must be about this specific problem or it will be deleted — it must be free & helpful, like a video or web page or forum thread about this exact problem. I do not want to pay $1,240 + to fix it. If the steering wheel can’t unlock, the 370Z won’t start.
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