For returns without a valid receipt, Lowe's, at its discretion, may issue in-store credit for the item's current selling price. Lowe's. Call the hotline. They usually tell you to go pound sand if they can't find you in the system even for a repair. Need a copy of your receipt from Walmart? Major Appliances. Enhance the manufacturer’s warranty on your lawn and garden purchase with a Lowe’s Extended Protection Plan. We bought a refrigerator there and need the receipt due to a messy ordeal with my brother-in-law. When the dishwasher that Greg bought at Lowe’s broke down after a failed repair, he called up the store. First of all, Lowe’s lost my protection plan information. If you paid by debit or credit card, they will look up your receipt and fax it to you. If you purchased it at a local store, contact them and request a duplicate receipt. A manager instructed him to bring the appliance, which was covered under an … Lowe’s clearly states that appliances have a 30 day return/replace policy, after that you are under the manufacturer warranty and/or the extended protection plan from Lowe’s depending on if the protection plan started from date of purchase or picked up when the manufacturer warranty ended. The Extended Protection Plan protects your purchase from mechanical and electrical failure and gives you hassle-free service with NO deductible. Prices and availability of products and services are subject to change without notice. Payment means a check or refund card based on the Retail Cost of Your Product. My GE Stacked Washer stopped working on 8/25 and I initiated a series of useless calls with Lowes. 1. You can go to customer service and see if they can look if up (each store can only look up receipts from their own store). I do not understand how Lowe's Service Advantage has been covering repairs, but doesn't already have the receipt info. Plan means this Plan, which is comprised of these terms and conditions and the Benefits Summary Page. If you purchased your appliances online, contact 1-800-455-3869 to request a duplicate receipt. Definitely for a replacement. If you have recently purchased a plan, please allow 5 to 7 business days for your contract to be available on this website. EPP means a Lowe’s extended protection plan. Once presented, Lowe’s will reissue a new gift card for the remaining balance. They did not show my protection plan was ever purchased because I bought the Washer online and it was not assigned to a store. I found a number on their website to call but that would take a few days to get it I need it today. Benefits Summary Page means the sales receipt that specifies Your covered Product, coverage terms and additional Plan I can't call them yet and would like to know. Errors will be corrected where discovered, and Lowe's reserves the right to revoke any stated offer and to correct any errors, inaccuracies … If you have a Lowe's Protection PLUS plan and would like to view your contract, simply enter your Nine (9) digit plan number and ZIP Code below. Lowe's Guest Services: 1-800-445-6937 or visit their website HERE. 4 Lowe’s Return Policy Insider Hacks… Here are some insider tips and hacks to make their return policy work best for you. The only way you can return a lost or stolen gift card is by presenting the original receipt. In either case, the associate should be able to provide the information needed from the receipt to process the extended warranty. Does anyone know if lowes is able to reprint receipts from a year ago? It can’t be over a year old though or you would have to try corporate to see if they can look it up. This Protection Plan is a Joke. I would be speaking with LSA and asking what receipt info past repairs were done under. Our local stores do not honor online pricing. Do what reader Casey did. In most instances, your receipt can be retrieved by using the original credit card, checking account number, MyLowe's card or by your phone number.